Authors - Smita Mehendale, Reena (Mahapatra) Lenka Abstract - This system is provided to make healthcare services responsive to visually impaired patients’ needs in various circumstances, predominantly during a medical emergency. The system includes multiple stakeholders, including visually impaired patients, patient family members, friends, neighbors, hospitals, healthcare providers, insurance companies & agents, private medical attendants & agencies, pharmacies, blood banks, and medical equipment providers using voice-assisted AI and with the help of various proposed systems. The design and implementation of voice-assisted personalized, comprehensive medical service, both emergency and non-emergency, will use data from shared information by patients and healthcare service providers like hospitals, pharmacies, and pathology and allied services like insurance and medical attendant services. The system uses a voice assistant chatbot to communicate with patients and a user interface with medical and allied service providers. It communicates between multiple service providers, clearly showing the entire patient care cycle for the visually impaired, a special group of people.
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