Authors - Aatm Prakash Rai, Puneet Kumar Gupta, Santanu Roy Abstract - The proliferation of Generative Artificial Intelligence Chatbots, also known as Gen AI chatbots, are nowadays in the growth phase of integration with information systems for effective teaching and learning. The learning experience has been enhanced with the arrival of Gen AI tools such as machine learning and natural language processing. Gen AI Chatbots like ChatGPT, Copilot, etc. can be considered as computer programs that can trigger human-like interactions to aid investigating, developing and transferring knowledge. The objective of this research work is to scan the previous scholarly research works on Gen AI chatbots adoption by relying on bibliometric analysis. The study intends to contribute by identifying research trends and insights towards adoption of Gen AI chatbots in higher education sector in the Indian context. The outcome of the analysis highlights prospective research opportunity in Gen AI chatbots due to the evolution of the large language models and machine learning. This emerging technology may alter the course of future research in the higher education sector.
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